Provider Document Requests
When included in Concierge Coordination, CHC can coordinate administrative requests for provider-issued visit or appointment documents where available.
Non-Clinical Coordination for Planned Visits
Medical Concierge Services in Beijing
CHC helps international travelers and overseas families navigate elective medical and dental visits in Beijing through non-clinical administrative coordination. Paid services are scoped strictly according to what you need.
First Step for All Inquiries
Start With a Free Initial Inquiry
A short, zero-obligation check to see whether CHC can assist with your planned visit goals before you share sensitive documents or commit to any paid service.
Paid Services
Paid Services Are Scoped According to What You Need
We offer two parallel, equal paid pathways. Not every visit requires a Planning Review, and defined coordination tasks can be quoted directly.
Execution Work · Custom QuoteQuoted per task
A. Visit Coordination
For a defined coordination task
Designed for clients who already know what execution work they need CHC to carry out. You do not need to purchase a Planning Review first. We quote based on the confirmed scope, hours, and requirements.
Five Standard Coordination Modules:
Appointment Coordination
Administrative provider communication, scheduling coordination and appointment-status follow-up within an agreed scope.
Coordinates intake requirements and administrative availability with licensed healthcare facilities, including facilities we have previously coordinated with and other suitable licensed providers. We do not claim exclusive partnerships.
Accommodation Coordination
Screening accommodation options and coordinating bookings based on specified dates, requirements and currently verified conditions.
Verifies current international guest reception policies, transit proximity, and booking conditions.
Arrival & Local Transport Support
Airport arrival coordination, hotel/hospital transfer, agreed local transport arrangements, and arrival-day setup support.
Assists with airport arrival transitions, vetted licensed vehicles, and flight delay tracking.
Bilingual Visit Support
If you choose an escort, CHC assigns a team member to handle practical and administrative communication on the day (scheduling, paperwork, directions). This is not medical interpretation.
We support English and Chinese at no extra cost. Other languages can be arranged for an additional fee, which we confirm in writing before you pay.
Records & Handover Pack
Organize, label and hand over provider-issued information into a structured bilingual package before returning home.
Bilingual index of provider summaries, invoice receipts, test reports, and provider-stated follow-up instructions.
Notice: Other non-clinical coordination needs may be discussed and scoped separately. All medical fees, room charges, and transport fares are separate and paid directly to relevant licensed providers.
Ask About Visit CoordinationNon-medical coordination service fee US$299
Structured Planning
B. China Visit Planning Review
For structured written planning
A standalone written deliverable bringing provider-stated intake requirements, administrative details, unanswered questions, travel timing, budget categories, and practical next steps into one structured written document.
Non-medical coordination service fee
US$299
Standalone deliverable. Delivery ends here. Further coordination is completely optional and quoted separately only if requested.
Key Deliverables Included:
- Structured cross-border medical inquiry summary
- Standardized administrative inquiries to up to 3 licensed healthcare facilities (facilities we have previously coordinated with, plus other suitable providers)
- Side-by-side administrative comparison table (same-metric comparison)
- China Visit Coordination Plan (stay duration, budget categories, sequencing)
- One debriefing call (up to 30 minutes) to review findings
About Comprehensive Concierge Coordination
CHC's Visit Coordination services may be combined into a broader concierge scope when several modules are required (such as appointment scheduling combined with bilingual accompaniment and airport transfer). Further coordination is always optional and quoted separately.
Travel Readiness Document Coordination
A small support concept inside Concierge Coordination, not a standalone visa service.
Trip Material Checklist
CHC can organize a practical checklist for travel timing, hotel area, transport, translation, and provider paperwork that the client may need to confirm independently.
Boundary Confirmation
CHC is not a visa agency and does not provide visa or entry approval, medical travel clearance, emergency routing, or official authority decisions.
CHC can help coordinate administrative travel-readiness materials when they are part of Concierge Coordination. CHC does not guarantee provider acceptance, appointment availability, visa or entry results, timing, pricing, or travel outcomes.
Before you agree to coordination
Your written service scope sets out the tasks, deliverables, fees and permissions agreed with CHC. A free initial inquiry does not create a hospital inquiry or an appointment booking. The US$299 Planning Review is optional; defined coordination tasks may be quoted directly.
Who confirms my appointment, and how will I know?
Where provider contact is included in your agreed service scope and the required permissions are in place, CHC can prepare and relay administrative questions to the receiving provider. The provider decides whether it can receive you and confirms its appointment arrangements, clinician assignment and applicable fees. CHC relays the provider's information and distinguishes confirmed items from questions still awaiting an answer.
Confirmation procedures differ by provider. The process and available confirmation format for your chosen provider must be checked for your case. CHC does not guarantee a particular clinician, appointment date or response time.
How can I share my records with my doctor at home?
Where records organization is included in your agreed scope, CHC can organize the provider-issued documents available to you with a bilingual index. You can then share those documents with your own dentist or doctor. The index is an administrative guide to the documents; it is not a translation of the complete medical record or a clinical opinion. Ask your local clinician which documents and languages they require.
If you may need help after returning home, discuss it before confirming the service. Any post-return document organization or administrative follow-up with the treating provider must be agreed separately within the service scope and the required permissions. Provider cooperation and responses cannot be guaranteed. CHC does not contact your local clinician or provide clinical follow-up, diagnosis or treatment advice under this arrangement.
What does CHC charge patients?
You pay CHC a non-medical coordination service fee for agreed non-clinical work: a US$299 fixed fee for the standalone China Visit Planning Review, or a quoted fee for a defined coordination task. The fee is confirmed in a written quote before any service starts. Receiving medical institutions are independent, licensed institutions and are not CHC employees. Medical charges are paid by you directly to the licensed provider at its standard rates. CHC's non-medical coordination service fee is charged separately.
Before you pay anything, we give you a written breakdown of all fees known at that point: our coordination fee, and the provider's quoted charges exactly as the provider issues them. Medical charges are paid by you directly to the licensed provider at its standard rates; they may change if your treatment plan changes, and we will tell you in writing before any change.
Refunds are limited to the cases set out in our refund policy.
Example fields for an agreed coordination record
ILLUSTRATIVE TEMPLATE ONLY — not a real case, hospital response, appointment confirmation or standard deliverable. The actual record and deliverables must be agreed in your written service scope.
| Item | Who confirms it | What may be recorded |
|---|---|---|
| Provider contact and appointment arrangements | Receiving provider | Information received, its source and any unanswered questions |
| Confirmation procedure | Receiving provider | The procedure and format available for this case |
| Coordination tasks and deliverables | Client and CHC | The agreed scope, fees and permissions |
| Available provider-issued documents | Receiving provider issues them; client supplies or authorizes access | Document titles, dates and a bilingual index where agreed |
| Sharing documents with a local clinician | Client | The client decides what to share and confirms the clinician's requirements |
| A request for support after return | Client and CHC agree the administrative scope; treating provider decides its response | Whether the task is included, what remains unconfirmed and the next agreed action |
No patient details, actual provider reply, clinical assessment or confirmed appointment is shown.
Start With a Free Initial Inquiry
Tell us your planned travel window and visit goals. We will let you know whether CHC can assist before you share full records or pay for any service.
Start Free Access Check