Concierge Operations

We handle the logistics so you can focus on healing. From visa processing to daily hospital accompaniment, we are your team on the ground.

1. Travel & Visa Assistance

We secure your Hospital Invitation Letter for the S2 Medical Visa and handle all logistics, including flights and airport transfers.

2. Accommodation Arrangements

From 5-star hotels to serviced apartments near the hospital, we ensure comfortable lodging for you and your family.

3. Medical Translation

Certified medical interpreters accompany you to every appointment, ensuring zero communication barriers with your specialists.

4. In-Hospital Accompaniment

A dedicated Case Manager guides you through hospital registration, testing, and pharmacy pickup—no queuing alone.

5. Post-Treatment Support

Before you fly home, we translate all medical records and prescriptions into English for your local continuity of care.

Visa Solutions: We Handle the Bureaucracy.

From invitation letters to expedited entry, we ensure your focus remains on healing.

The 'Gold Standard'(S2 Medical Visa)

Best For: Most Treatments (CAR-T, Surgery, IVF).

The Hurdle: Requires an official Hospital Invitation Letter stamped by the International Department.

Our Solution: We coordinate directly with the hospital to secure this document for you within 3–5 business days.

The 'Green Channel'(Humanitarian Port Visa)

Best For: Urgent/Critical Cases (e.g., Rapid Tumor Progression).

The Hurdle: Emergency admission paperwork must be validated by the Port Visa Bureau within 24 h of arrival.

Our Solution: For qualifying emergencies, we petition the Port Visa Bureau for a Visa-on-Arrival, allowing you to fly immediately.

Visa-Free Options(Hainan & Transit)

Best For: Wellness Checkups & Bo'ao Hope City.

Policy: Citizens of 59 countries can enter Hainan Province visa-free for 30 days specifically for medical treatment.

Note: 144-Hour Transit is available in Beijing/Shanghai for short tourism stays, which can include wellness screenings.

Don't let paperwork delay your treatment. We provide the comprehensive Material Checklist and Invitation Letters.

Get Visa Support via Assessment
Last updated: February 7, 2026

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